Privacy policy

Privacy Policy – StephTools

Last updated: 6 september 2025

StephTools (“we”, “us”, “our”) operates [your domain]. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase at our site.

1. Contact Us

If you have questions about this policy or want to exercise your privacy rights, email us at info@stephtools.com.

2. What We Collect & Why

a) Device Information

Automatically collected to ensure the site functions properly and to analyze usage. Includes browser type, IP address, time zone, cookie data, viewed pages, and navigation patterns. Shared with Shopify for site operations.

b) Order Information

Collected to fulfill your order, process payment, arrange delivery, send invoices, and detect fraud. Includes name, address, contact details, and payment info. Shared with Shopify for order processing.

c) Customer Support Info

Information you provide when asking for help (e.g., issue details, contact info) is used to assist you effectively.

d) Additional Data

Depending on your interactions, we may also collect feedback, survey responses, newsletters preferences, and marketing data to improve your experience.

3. How We Use Your Information

Your data helps us:

  • Process orders and fulfill deliveries

  • Communicate with you (order updates, support, marketing if opted-in)

  • Detect fraud and enhance security

  • Improve site performance and personalize your experience

  • Tailor advertising based on your preferences (e.g., Shopify Audiences)

4. Sharing Your Information

We may share data with:

  • Service providers — e.g. Shopify, email platforms, fulfillment services

  • Legal requests — to comply with laws or protect rights

  • Advertising partners — for marketing and analytics, using anonymized or pseudonymized data

5. Cookies & Tracking

We use cookies and similar technologies for site functionality, analytics, and targeted ads.

You can manage cookies via your browser settings, but disabling them may affect site usability. For more details and opt-outs, refer to All About Cookies.

6. Behavioral Advertising

We use tools like Google Analytics and Shopify Audiences to understand behavior and serve relevant ads. You can opt out of some services—visit related provider policies for more info.

7. If You’re in the EEA or UK (GDPR Rights)

Residents may request:

  • Access to data we hold

  • Correction or deletion of personal data

  • Transfer of data

  • Restricting processing or objecting to it

For such requests, contact us at info@stephtools.com.

8. If You’re in California (CCPA Rights)

Under the California Consumer Privacy Act, you have the right to:

  • Know what personal data we collect and share

  • Opt out of data sale (if applicable)

  • Request deletion

  • Be informed if your data is sold or shared

Contact info@stephtools.com to exercise these rights.

9. Data Retention

We retain your data as long as necessary to fulfill its purpose — such as processing orders or complying with legal obligations. If you request data deletion, we will erase it unless we are required to retain it for legal reasons.

10. Minors

Our site is not for users under 16. We do not intentionally collect their info. If we do, and learn about it, we’ll promptly delete it. Parents or guardians can contact us to request deletion.

11. Third-Party Links & Content

Our site may include links to third-party sites (ads, embedded content, etc.). We’re not responsible for their actions, content, or policies — please review their privacy terms before engaging.

12. Updates to This Policy

We may update this policy to reflect changes in law, business practices, or for clarity. We will post the updated version here with a new "Last updated" date. Your continued use of the site means you accept the changes.

13. Legal Basis for EEA Processing

For EEA residents, lawful bases include:

  • Your consent

  • Performance of a contract (e.g., fulfilling your order)

  • Legal obligations

  • Our legitimate interests (e.g., analytics and fraud prevention)

14. Automated Decision-Making (if applicable)

Limited automated processing may occur (e.g., fraud detection tools). If this significantly affects you, you can request human review by reaching out to us.

15. Selling Personal Information

We do not sell personal information unless explicitly required by law. If that ever changes, we’ll inform you and provide opt-out options.

16. Consent Withdrawal

Where processing is based on your consent (e.g. marketing emails), you may withdraw your consent at any time via our emails or by contacting info@stephtools.com.

17. Security Measures

We implement standard technical and organizational measures to protect your data. However, no online transmission is 100% secure. If a breach occurs, we’ll notify you and authorities as required.

18. Contact

For any questions regarding this policy, reach out at info@stephtools.com